Product Features Articles
Practical guides and resources written by HVAC technicians in the Product Features category.
QR Code Equipment Tracking: The Three Tag Modes, What a Scan Shows, and What It Costs
A QR tag on a rooftop unit is only worth screwing on if you know what the next person sees when they point a camera at it. The three scannable formats, what loads on the public page, what never gets published, what each mode costs, and the printers and label stock that survive a roof.
Equipment Tracker Now Speaks Your Language
Equipment Tracker Pro now runs in Spanish, French, German, Brazilian Portuguese and Italian, following your phone's own language setting. The buttons were the easy part — here is what it took to make it read right to a technician who doesn't think in English, and what deliberately stayed untranslated.
Introducing Team Plans: Give Your Whole Crew Real Access
Equipment Tracker Pro now supports real multi-user Team plans — invite your techs, give them the right level of access, and manage it all from one subscription. Here is how it works and what it costs.
CMMS HVAC Fault Alerts & Dispatch (No Sensors)
A lightweight CMMS handles HVAC fault reporting, AI diagnostics, and dispatch approval without IoT sensors. See how QR reports and photo triage work.
Real-Time SMS Alerts: Introducing Instant Vendor Check-In Notifications
We've added automated SMS check-in alerts for vendor and technician arrivals. Here is how it works, how consent is secured via our web opt-in form, and how to enable it.
Set It and Forget It: Recurring PM Scheduling Is Now Built Into Equipment Tracker Pro
Every shop has a system for remembering filter changes — a sticky note, a spreadsheet, a phone reminder nobody reads. Recurring PM Scheduling replaces all of it: set an interval once, and the app tracks due dates, reminds you, and logs the work automatically.
Stop App-Swapping: AI Diagnostics That Already Know the Unit
Switching between equipment manuals, service records, and generic AI chatbots in the field is a slow, clumsy process. Our new conversational AI Diagnostics helper feeds your equipment specs and past maintenance logs directly to Gemini for instant, highly contextual diagnostic support.
How to Migrate HVAC Equipment Lists from Centriq and Excel to your Phone
Migrating your equipment and appliance records from apps like Centriq or Excel spreadsheets? Our new free, client-side CSV import wizard makes it simple to map, validate, and import bulk spreadsheet records directly on mobile and web.
Introducing the How-To Section: Interactive Visual Guides for Every Feature
We just launched our brand new, interactive How-To section! Learn how this visual step-by-step guides hub makes it easy to master every feature on the mobile app and web dashboard — from AI nameplate scans to complex building transfers.
Stop Paying for Unverified Hours: Building-Level Vendor QR Check-Ins
Print a QR code for any building and place it at the front desk. Every time a vendor scans it and checks in, you get a timestamped email or SMS. No apps, no accounts — just a phone camera and a two-minute form.
Your Equipment History, Crowdsourced: Guest QR Logging via Transfer Inbox
Guest technicians can now log a service or repair directly through the equipment's Link Mode QR code (a Pro-tier feature) — no account, no app, no login. The submission lands in your Transfer Inbox for review before anything touches your records.
Professional Reports: Date Range Filters, Service Photo Proofs, and Separated Vendor Logging
Compile precise service history worksheets with our new date range selectors, include before/after repair photos directly in generated PDFs, separate contractor/vendor fields, and see location headers on public QR links.
Your Name on Every Report: Branded PDF Exports Now in Equipment Tracker Pro
Add your company logo, name, phone, and email once — free on every plan — and it heads every branded PDF report you export with Pro, and prints on your QR tags on any plan.
Automated EPA Section 608 Compliance: Instant Leak Rate Calculations
Every maintenance log now includes a Refrigerant Log section that calculates your annual leak rate on the spot, flags EPA Section 608 violations automatically, and stores the data permanently with the service record.
Invoice Scanning: Log Service Calls Without the Paperwork
Photograph any service receipt or work order and let AI extract the date, technician, parts, and cost — then auto-create a maintenance log entry with one tap.
AI Condition Assessment: Catch Problems Before They Become Breakdowns
Point your camera at any unit and get an AI inspection report back in seconds with a Good / Fair / Poor rating, detected issues, and prioritized maintenance action items.
How AI Nameplate Scanning Is Changing HVAC Field Work
A single photo of a corroded rooftop nameplate now extracts the specs printed on the plate of equipment data in seconds. Here's how the technology works and what it means for the trade.