🤖 Stop typing what the nameplate already says
Point your camera at a nameplate, invoice, or piece of equipment, or start a diagnostics session — and let Gemini AI (Google's AI model) do the work. It is not only equipment: spare parts and tools carry data plates too, and the same scanner reads a motor, a compressor or a drill exactly the same way. Every new user gets 10 free AI scans.
📖 View Step-by-Step AI Scanning Guide →🔮 Work out why a unit is failing without swapping apps
Describe symptoms and input measurements (voltage, pressures, temperatures, etc.). Gemini AI reviews the unit specs and the 5 most recent service logs to troubleshoot issues in a conversational chat. Avoid swapping back and forth between different apps in the field.
📖 View Step-by-Step AI Diagnostics Guide →🌍 Hand the app to a tech who doesn't work in English
English, Spanish (Latin American and European), French, German, Brazilian Portuguese and Italian. The app follows your phone's own language setting — there is nothing to switch on and no language menu to find. It is not just the buttons: generated PDF reports print in your language, and AI Diagnostics and AI Condition Scan write their findings in it too. Values printed on the equipment never change in any language — R-410A, AX32, MERV 8, EPA 608, PSI, CFM and every model, part and serial number appear exactly as they do on the plate, and anything you typed in yourself is never translated.
📖 Read How the Trade Vocabulary Was Handled →📸 Pull up the unit you're standing in front of
A native live-camera scanner built directly into the app — no subscription or internet required. Scan barcodes or QR tags to find units instantly.
📖 View Step-by-Step Barcode Scanner Guide →⚡ Tag the unit so the next guy finds it too
Generate professional, print-ready vertical asset tags for any piece of equipment in one tap. Text-mode and JSON-mode tags are free to make, because everything they carry is printed into the code. Link mode is Pro, because it publishes a hosted spec page for the unit and keeps it current.
📖 View Step-by-Step QR Tag Guide →🏢 Keep every building's kit in one place, not five spreadsheets
Organize every appliance and HVAC unit you manage into buildings, with complete specifications and service histories.
📖 View Step-by-Step Equipment & Building Guide →🚪 Know which door the problem is behind
A building records who owns it and every unit inside it — suites, apartments and tenancies, including the empty ones — with the tenant's name, phone and access notes per unit. An owner is a record several buildings can point at rather than fields copied onto each one. Equipment and work orders know which unit they belong to, and a building's equipment list filters by unit. Listing units, recording who is in them and printing a tag are free in the app; a resident's request reaching your inbox needs Pro, as does the web dashboard. On a team a tech can add and rename a unit, and only an owner or manager can say who is in it.
Each unit can carry its own printable tenant request tag. A resident scans the tag inside their own door and the request already knows the unit, so nobody types a unit number and nobody is asked for a phone number — the callback contact is read from that unit's own record. Behind the tag is a page you write once for the building and then change only where a unit differs: office contact and hours, an after-hours number, shutoff locations, fire safety, trash and parking, notices and document links. A resident reporting a gas smell, fire, flooding or a door that will not lock does not get a form at all — the page replaces it with the number to call and the instruction to leave first. Print a letter-size door tag from the phone or the dashboard, or put it on label stock: 4 × 6, 4 × 2 and 2 × 2 from the dashboard, or any of the app's QR label sizes from the phone. The door tag and every dashboard label size print both the building and the unit the tag belongs to — a sticker printed from the phone comes out with the unit in its label text and no building name on it — and the door tag prints the address it opens underneath the code in plain text, so a resident can see the page they land on is the one the sticker names.
Requests arrive in their own review tab and never become a work order on their own; turning one into work, with an assignee from your team, is done from the phone. A resident can attach up to three photos, which stay private to you and your active team. Tenant reports have their own email and text notify list so they can go somewhere other than your vendor check-in contacts — left empty, they follow the vendor list rather than going nowhere. Replacing a tag retires the old page immediately, so a card lost at turnover resolves to nothing, and because every door carries its own code the one-request-an-hour limit is per unit.
📖 Read how per-unit tenant tags work →🧰 Know if the filter is on the van before you drive back
Link replacement parts directly to the equipment they belong to, track on-site consumable stock, and manage PM scheduling with a maintenance calendar so nothing gets missed.
📖 View Step-by-Step Parts & Inventory Guide →📝 Answer "when was this last serviced" without calling the office
Log every service visit with detailed records — technician names, work orders, before/after photos, and costs.
📖 View Step-by-Step Maintenance Log Guide →📊 Hand the customer a report with your name on it
Generate professional reports across your entire equipment portfolio — exported as polished PDFs with your company logo.
📖 View Step-by-Step PDF Reports Guide →🔁 Never lose a rooftop record to no-signal
Smart Sync keeps everything backed up to the cloud and in sync across all devices, with app-to-app sharing.
📖 View Step-by-Step Cloud Sync Guide →❄️ Work out the leak rate before an inspector does
Automatic leak rate calculations triggered on additions for systems containing 15+ lbs of refrigerant.
📖 View Step-by-Step EPA Leak Calculator Guide →🚪 Know which contractor was in the building, and when
Post branded QR signs at doors. Vendors check in/out via web form, sending automatic real-time SMS and email alerts directly to your team.
📖 View Step-by-Step Vendor Check-In Guide →💻 Do the paperwork at a desk, on a real keyboard
Manage your team and operations from a centralized desktop screen. Access your entire equipment database from any desktop browser to manage specs, buildings, reports, and dispatch equipment or assign work orders to teammates.
📖 View Web Dashboard Guide →🎫 Send a job to a tech and see where it got to
Keep your crew on task with our built-in CMMS HVAC fault alerts, work order dispatch system, and real-time status tracking. Manage complex service tickets separate from routine PM schedules and open-ended maintenance logs—from Open through Done, with hours and parts captured along the way.
👥 Put the crew on the same records without sharing a login
One workspace owner licenses a block of seats so teammates can log in with their own accounts and work from the same shared building/equipment data. Read our Team Plans announcement to learn how role-based access and seat tiers work.