📖 How-To Guide

Cloud Sync & Sharing
Step-by-Step Guide

Your data works offline first. With Cloud Backup on, your records are copied to the cloud, which puts them on the web dashboard and lets you restore them onto a new or replacement phone. Smart Sync pulls down what changed on the dashboard, or on a team, what your teammates changed.

🔁 Cloud Sync & Sharing (Pro Feature)

📱 Mobile App Guide

  1. Monitor Sync Status: Tap SETTINGS at the top right of the home screen, then Backup & Restore under NOTIFICATIONS & DATA. It has the CLOUD BACKUP switch, Smart Sync, and local backups. At the bottom, DATABASE & STORAGE STATS counts your equipment, parts, locations and photos; App Data is how much room the app’s records and photos take on the phone. (Page 1) Settings dashboard showing "Backup & Restore" row. (Page 2) Backup & Restore scrolled to the bottom to show the "DATABASE & STORAGE STATS" card with App Data storage size. (Page 3) Backup & Restore settings screen displaying the cloud backup toggle and smart sync buttons.
  2. Initiate Building Transfer: Open the location and tap TRANSFER in the header to hand it to another account (Pro; only the workspace owner can complete a transfer). In the Transfer QR Code Ownership sheet, tap Generate Transfer Code and send the 6-character code with Copy or Share. (Page 1) The building screen header showing the TRANSFER button. (Page 2) The Transfer QR Code Ownership sheet displaying the generated secure 6-character share code.
  3. Receive a Transfer or Shared Data: The person receiving a location opens SETTINGS, taps QR Codes & Stickers, then Take over a location’s QR codes, and enters the 6-character code. On the web dashboard it is Account Settings, QR CODES & STICKERS, then Enter a code. Data another user sends you arrives in the Inbox: on the home screen open WORKFLOW, tap Inbox and use the Transfers tab to Preview and Accept it. (Page 1) QR Codes & Stickers in Settings, with Take over a location’s QR codes. (Page 2) The Inbox Transfers tab.

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Frequently Asked Questions

Everything you need to know about the Equipment Tracker Pro guides and features.

What kind of guides are available in the hub?

Step-by-step guides for the app's features — AI scanning, QR tagging, inventory, maintenance logs, invoices and getting paid, receipts, PM schedules, work orders, maintenance plans, tenant door tags and Teams — plus an overview guide for the web dashboard. Most of the older guides carry real app screenshots; the newer ones are short worded walk-throughs that name the real buttons.

Are these guides specific to mobile or web?

Each guide has a Mobile App / Web Dashboard toggle, but most of the detailed step-by-step content lives on the mobile app (iOS & Android) since that's where most features live today. The web dashboard has its own overview guide, and we're adding more web-specific guides as dashboard features expand.

Can I access these guides offline?

The guides website needs an internet connection. On the phone, core tracking works fully offline — your equipment records, parts and maintenance logs are readable and editable in zero-signal zones — while AI scanning, AI diagnostics, cloud sync and hosted QR pages need a connection.

Who are these CMMS guides written for?

They are written for field HVAC technicians, property maintenance crews, and facility managers looking to digitize their workflows.

Do the guides include instructions for team management?

Yes — the Teams guide covers inviting your crew with a code and choosing each person's role, and there are guides for cloud sync & sharing (including transferring a building to another owner) and for the vendor check-in system, which turns a building into a QR-code entry point for contractors.