Service Log
Step-by-Step Guide
Log every service visit as a dated record — technician names, work orders, before and after photos, and costs.
📝 Service Log (Always Free)
📱 Mobile App Guide
- Create Service Entry: Open any piece of equipment, expand the maintenance section and tap the "Service Log" card, then tap the + button in the SERVICE LOG header. Choose a service category under "SERVICE TYPE" and input the log details. (Page 1) The equipment profile with the maintenance section expanded, showing the Service Log card. (Page 2) The new service log form showing service type selection.
- Enter Refrigerant Weights: Expand the "SPARE PARTS" accordion section to select and deduct spare parts from stock. Expand the "REFRIGERANT LOG" accordion, select your active "SOURCE CYLINDER", and input the exact addition weight in separate Lbs / Oz fields. (Page 1) Choosing spare parts to deduct. (Page 2) Selecting a registered source cylinder to deduct weight from.
- Attach Before/After Photos: Tap the Camera or Gallery icons to capture or upload service photos. Verify that before and after photos are correctly shown in separate rows, and tap "SAVE MAINTENANCE LOG". (Page 1) Tapping the Camera or Gallery buttons to upload photos. (Page 2) The maintenance log screen displaying the uploaded BEFORE and AFTER photo rows.
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Frequently Asked Questions
Everything you need to know about the Equipment Tracker Pro guides and features.
What kind of guides are available in the hub?
Step-by-step guides for the app's features — AI scanning, QR tagging, inventory, maintenance logs, invoices and getting paid, receipts, PM schedules, work orders, maintenance plans, tenant door tags and Teams — plus an overview guide for the web dashboard. Most of the older guides carry real app screenshots; the newer ones are short worded walk-throughs that name the real buttons.
Are these guides specific to mobile or web?
Each guide has a Mobile App / Web Dashboard toggle, but most of the detailed step-by-step content lives on the mobile app (iOS & Android) since that's where most features live today. The web dashboard has its own overview guide, and we're adding more web-specific guides as dashboard features expand.
Can I access these guides offline?
The guides website needs an internet connection. On the phone, core tracking works fully offline — your equipment records, parts and maintenance logs are readable and editable in zero-signal zones — while AI scanning, AI diagnostics, cloud sync and hosted QR pages need a connection.
Who are these CMMS guides written for?
They are written for field HVAC technicians, property maintenance crews, and facility managers looking to digitize their workflows.
Do the guides include instructions for team management?
Yes — the Teams guide covers inviting your crew with a code and choosing each person's role, and there are guides for cloud sync & sharing (including transferring a building to another owner) and for the vendor check-in system, which turns a building into a QR-code entry point for contractors.