Tips, product updates, and industry knowledge to help you work smarter in the field.
Switching between equipment manuals, service records, and generic AI chatbots in the field is a slow, clumsy process. Our new conversational AI Diagnostics helper feeds your equipment specs and past maintenance logs directly to Gemini for instant, highly contextual diagnostic support.
Migrating your equipment and appliance records from apps like Centriq or Excel spreadsheets? Our new free, client-side CSV import wizard makes it simple to map, validate, and import bulk spreadsheet records directly on mobile and web.
We just launched our brand new, interactive How-To section! Learn how this visual step-by-step guides hub makes it easy to master every feature on the mobile app and web dashboard — from AI nameplate scans to complex building transfers.
Paper sign-in sheets don't work — vendors skip them, entries are illegible, and finding a record from three months ago means digging through a notebook. Here's why a digital QR check-in log is a better answer for any building that has contractors and vendors coming through the door.
Print a QR code for any building and place it at the front desk. Every time a vendor scans it and checks in, you get a timestamped email or SMS. No apps, no accounts — just a phone camera and a two-minute form.
Guest technicians can now log a service or repair directly through the equipment's Link Mode QR code (a Pro-tier feature) — no account, no app, no login. The submission lands in your Transfer Inbox for review before anything touches your records.
Compile precise service history worksheets with our new date range selectors, include before/after repair photos directly in generated PDFs, separate contractor/vendor fields, and see location headers on public QR links.
We just launched an all-new Branded QR Code suite! Learn how to generate beautiful, printed asset tags with your company logo, what the three scannable formats do (including dialer-safe offline sync), and our ultimate guide to industrial QR code printers and weather-resistant tapes.
Pro users can now add their company logo, name, phone, and email to every PDF report. One setup, professional output on every report you generate — forever.
Every maintenance log now includes a Refrigerant Log section that calculates your annual leak rate on the spot, flags EPA Section 608 violations automatically, and stores the data permanently with the service record.
Building this app nearly broke me. From Firebase sync conflicts that threw authentication loops at 2am, to camera auto-focus ratios that cut nameplate edges on every scan, and a live production crash that killed the app on launch for older Android devices — here is the unfiltered story.
Photograph any service receipt or work order and let AI extract the date, technician, parts, and cost — then auto-create a maintenance log entry with one tap.
Point your camera at any unit and get an instant AI inspection report with a Good / Fair / Poor rating, detected issues, and prioritized maintenance action items.
A single photo of a corroded rooftop nameplate now extracts 40+ fields of equipment data in seconds. Here's how the technology works and what it means for the trade.
Paper notes get lost. Memory is unreliable. A digital equipment log pays for itself the first time you pull up a serial number without climbing a ladder.
It's just a number — until you need it for a warranty claim, a parts order, or an EPA refrigerant report. Here's what losing it actually costs.
The most expensive maintenance problems are the ones that were preventable. Better equipment records are the foundation of a proactive maintenance strategy.
SEER tells you how efficient a system is — and knowing it for every unit in your portfolio matters more than most people realize.
You don't need to digitize everything at once. Here's a practical approach to building a useful equipment database starting from nothing.
EZOfficeInventory is built for IT departments and enterprise procurement teams. If you are an HVAC tech or property manager, you will spend more time configuring it than using it — and pay for the privilege.
Sortly tracks items with photos and QR codes. It cannot link a 20x25x2 MERV-11 filter to a specific Trane Voyager RTU. For commercial HVAC work, that missing connection is the entire problem.
ToolSense tracks where your tools are. Equipment Tracker Pro tracks everything about the equipment that stays in your buildings. Different problems, different tools.
That corroded, sun-bleached nameplate on a 15-year-old rooftop unit still has all the data you need. Here is how to extract it in under a minute using your phone.
R-22 is no longer manufactured in the US and prices have surged. Knowing which units in your portfolio still use it — and building a replacement forecast that ownership will actually approve — starts with your equipment records.
Before you leave the shop for a PM route, you should know exactly which filters you need and how many of each size. Here's how to pull that list in one tap.
I got tired of climbing a rooftop ladder twice because I brought the wrong filter. So I built the tool I wished I had.
The costs of poor equipment records don't show up as a line item. They show up as warranty claims you couldn't make and truck rolls you shouldn't have needed.
Most software companies make you pay to get started. We don't. Here's the thinking behind that decision.
When a tenant calls about a broken fridge or AC, sending a maintenance tech to diagnose it is usually a wasted trip. Here's how better records eliminate the diagnostic run.
Your home runs on mechanical equipment. Here is why you should be tracking your furnace, A/C, and major appliances like a professional property manager.
That new refrigerator comes with a 5-year compressor warranty. But if it fails in year four, will you be able to find the receipt to prove it?